TCPA Violations & Consumer Telephone Protection: Protecting Against Robocalls & Telemarketing

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If you have been inundated and harassed by telemarketing or robocalls, contact us today to speak with a TCPA attorney to discuss how we can help you recover monetary damages. You can reach us at 949-629-4349.

Protecting Against Robocalls and Telemarketing in Violation of the TCPA

In 1991, Congress enacted the Telephone Consumer Protection Act in an effort to address the emergent marketing calls. The Telephone Consumer Protection Act restricted companies from making marketing telephone calls as well as the use of making calls that were automatic in nature and/or pre-recorded.

The 1991 Act enforced these rules on both regular carriers and marketing companies. Shortly thereafter, the Federal Communications Commission adopted guidelines and regulations that would implement the Telephone Consumer Protection Act, which included but was not limited to requiring that companies who make solicitations via telephone calls institute policies for their company-specific “do not call” lists

The following highlights some of the most important factors any person should consider when it comes to protecting against telemarketing and robocalls.

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TCPA Lawyers' Definition of a Robocall

Prerecorded and even autodialed phone calls, which are made to a person’s landline and/or cellphone and are usually made without the person’s consent, are known as robocalls. Robocalls are usually made by marketing companies known as telemarketers.

The main intent of these types of phone calls is to market or sell a person a product of a service. Usually telemarketers will call at random and without warrant. It is important to note that robocalls also include other unsolicited types of phone calls than that of telemarketers. Robocalls can also include debt collection agencies.

How to Determine If the Call is Autodialed

There are a few ways to determine that a phone call is autodialed. The following is a limited list that can help to determine if a phone call is an autodialed robocall:

Receiving more than four phone calls from the same caller

Receiving more than four voicemails from the same caller

Answering a phone call with no person on the other end, rather, a recording or some form of computerized voice

Answering a phone call with no person and/or recording on the other end

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Understand the Options Available Under the TCPA

A person who is being harassed by unwarranted phone calls can take a few precautions. The following list highlights some of the most common methods a person can protect his or her self from unsolicited phone calls.

  1. If there was any form of given consent, revoke the consent as soon as possible.
    The Federal Communications Commission has set strict guidelines in regard to consensual phone calls. One of these guidelines is that there must be written consent from a person to a caller in order for the caller to be able to make any form of robocalls. If a person has previously given consent for these sorts of calls, the person can revoke his or her consent.
    In the event that the caller refuses to uphold the withdrawal, speaking to a TCPA lawyer can be beneficial. An attorney can help the person find another method of discontinuing the harassing phone calls.
  2. Withdraw from telephone calls coming from a specific caller.
    Under the rules and regulations of the Federal Communications Commission, callers are also required to give people the option to withdraw from receiving any future automated telephone calls. This feature is commonly stated during the automated list of options.
  3. Adding Oneself to the National Do Not Call Registry.
    There are a couple of ways in which a person can add his or herself to the National Do Not Call Registry. These are highlighted as follows:
    • By visiting the Federal Trade Commission’s National Do Not Call Registry website, any person can register to reduce the number of telemarketing calls he or she receives regularly. Special instructions are given in order to successfully register.
    • Individuals can also call (888)-382-1222, a phone number that is also posted on the National Do Not Call Registry website.
    By registering to the list, individuals disallow telemarketers from calling them and can being to see the results in about 30 days. It should be noted that registry to this list, while disallowing sales calls, it does not prevent the calls from other sorts of businesses. More importantly, it does not hinder the calls from debt collectors.

Speak to a Qualified TCPA Attorney

Receiving unsolicited calls, pre-recorded calls, autodialed calls, or faxes can be frustrating and can be the basis of unwarranted stress.

The amount of harassment can cause any person distress, contacting an experienced consumer protection attorney can be a guide through the process of filing for a claim against the company causing the aggravation based on one or more TCPA violations.

Understanding the Telephone Phone Consumer Protection Act

Understanding the basis of the Telephone Consumer Protection Act is important for just about any person. Rules and regulations, which implemented the Telephone Consumer Protection Act, went into effect in the year 1992 and were thereby established by the Federal Communications Commission.

The Telephone Consumer Protection Act has established a limit on unwanted telemarketing calls, which have been previously recorded, to any person’s home telephone. The Act has also prohibited the following to be made to a person’s cell phone:

Autodialed phone calls

Pre Recorded phone calls

Text messages

As a cellphone or landline phone call recipient, it is important to note that under the Telephone Consumer Protection Act, unless proper authorization has been given, companies that call with the intent to sell are restricted to the following:.

Calls cannot be made before 8 a.m.

Calls cannot be made after 9 p.m.

In the event that a phone call receiver has chosen to opt of the seller’s calls or has otherwise chose to add his or her name to a “no-call” list, the caller cannot make phone calls to this person

Unwanted fax messages cannot be sent to a person’s home and/or office location

The caller cannot refuse to provide the following information:

a. The name of the company or individual on whose behalf the caller is calling from
b. The contact information of the company or individual

Note: If you or someone you know is being harassed through unwarranted phone calls, contact the support of a qualified and experienced consumer protection attorney.

An attorney who has experience in this field can help you understand your options as well as guide you through the process of making a claim against the person or company making the phone call.

Unsolicited phone calls should never be a cause for stress and anxiety, contact a proficient attorney who can champion on your behalf.

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Disclaimer - The information on this website is not intended to, nor does it constitute legal advice. Similarly, no attorney client-relationship is formed by any person’s use of this website. Please see our Disclaimer & Terms of Use for further information.

We Represent Consumers Who Have Been Harassed By Telemarketers.

We have spent years representing large corporations such as insurance companies and we have switched sides to represent victims. For this reason, we are intimately familiar with the weaknesses and strategies large corporations and insurance companies employ in defending claims. We know how to value cases and we know how to issue settlement demands that large companies such as insurance companies will be receptive to.

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